This Privacy Policy explains how Startup Books USA (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit startupbooksusa.com or use our bookkeeping services. By using our website or services, you agree to the practices described in this policy.

1.  Information We Collect

We collect information you voluntarily provide and information gathered automatically when you use our website.

1.1  Personal Information

Name, email address, phone number, business name, and billing information when you schedule a consultation, sign up for services, or contact us.

1.2  Financial Information

Bank account details, transaction records, and other financial data necessary for us to deliver bookkeeping and accounting services on your behalf.

1.3  Usage Data

IP address, browser type, pages visited, and time spent on our website, collected via cookies and analytics tools.

2.  How We Use Your Information

We use the information we collect to:

• Deliver and manage bookkeeping, tax, and financial reporting services
• Communicate with you about your account, updates, and service changes
• Process payments and manage billing
• Improve our website and service offerings
• Comply with legal and regulatory obligations under Illinois and S. law
• Respond to inquiries and provide customer support

3.  Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: Trusted third-party tools such as QuickBooks, Xero, Stripe, and cloud storage providers used to deliver our services, all bound by confidentiality obligations.

Legal Requirements: When required by applicable law, court order, or government authority, including Illinois and U.S. federal laws.

Business Transfers: In connection with a merger, acquisition, or sale of company assets, with appropriate confidentiality protections in place.

4.  Data Security & GLBA Compliance

As a business handling personal financial information, Startup Books USA complies with the Gramm-Leach-Bliley Act (GLBA) and maintains a written Information Security Program. We implement:

• Encrypted data storage and transmission (SSL/TLS)
• Access controls limiting data access to authorized personnel only
• Regular security assessments and system monitoring
• Secure third-party service provider agreements
• An incident response and breach notification plan

In the event of a data breach affecting your personal financial information, we will notify you as required under GLBA and the Illinois Personal Information Protection Act (815 ILCS 530/).

5.  Cookies & Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings; however, some features of our site may not function properly without them. We may also use third-party analytics tools such as Google Analytics to understand how visitors use our site.

6.  Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access, correct, or delete your personal information
• The right to opt out of marketing communications at any time
• The right to data portability where applicable

To exercise any of these rights, please contact us at support@startupbooksusa.com.

7.  Data Retention

We retain your personal and financial information for as long as your account is active or as required by law. Financial records may be retained for up to seven (7) years in compliance with

U.S. tax and accounting regulations, including IRS requirements. Upon termination of services, we will securely delete or anonymize your data upon written request.

8.  Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external website you visit.

9.  Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via email or a prominent notice on our website at least 30 days before taking effect. Continued use of our services after the effective date constitutes your acceptance of the updated policy.

10.  Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Company: Startup Books USA
Website: startupbooksusa.com
Email: support@startupbooksusa.com
Phone: +1 (315) 909 6234
Governing Law: State of Illinois, USA